Automatic Renewal Service Rules

Release Date: 2026/1/5

Effective Date: 2026/1/5

This Automatic Renewal Service Rules (hereinafter referred to as "the Rules") shall be deemed as a supplementary agreement of the "StreamLake Subscription Services Agreement" and shall be an integral part of the StreamLake Subscription Services Agreement. If there is any conflict between the Rules and the StreamLake Terms of Paid Service, the Rules shall prevail.

When purchasing paid services of StreamLake, if you confirm that you have selected " Monthly Subscription" or "Quarterly Subscription" or " Yearly Subscription" and agreed to StreamLake Terms of Paid Service by checking the box or continue to operate (including but not limited to clicking to agree, or continue to purchase, or complete the payment, or use of paid service), you shall be deemed to agree to this Rules.

You understand and agree that:

1. This Automatic Renewal Service is based on your need for automatic renewal. Under the premise of your subscription of StreamLake Subscription, the Automatic Renewal Service is a service launched to prevent any loss due to your negligence or failure to renew the Subscription service in time for any other reasons. If you choose to use the Automatic Renewal Service, you authorize the Company, when the automatic renewal billing cycle for the Paid Service subscribed is about to expire, to authorize the payment channel (such as Stripe) to deduct the Service Fee for the next billing cycle from the balance of your payment account bound with your User Account for purchase of Paid Service. You acknowledge that the billing cycle may be determined by the payment channel at its sole discretion in accordance with the actual situation. Once the automatic payment is successfully made, your subscription for Paid Service is continuous until you cancel the automatic renewal service or such the subscription service is suspended, discontinued or terminated in accordance with the StreamLake Terms of Use.

2. Type of Automatic Renewal Service

2.1 Currently, continuous Subscription subscriptions includes "Monthly Subscription", "Quarterly Subscription" and " Yearly Subscription".

The specific Subscription and its corresponding Subscription benefits are subject to announcements made on the relevant pages of the Website from time to time and the service benefits expressly specified on the Website at the time of your actual subscription.

2.2 The Company may add and adjust types of Automatic Renewal Service and contents of benefits of Automatic Renewal Service according to business development and changes in users' demands. Please refer to the contents and detailed description displayed on the specific interface when subscribe the Paid Service.

3. Automatic Renewal Service Billing Rules

3.1 If you choose the Automatic Renewal Service, you agree that the payment channel may automatically deduct the Service Fees of the next billing cycle from the payment account bound with your User Account, without verifying the password of StreamLake Subscription Account, password of payment account, payment password or any other information;

3.2 Unless you cancel the Automatic Renewal Service voluntarily or the Company cancels the Automatic Renewal Service on its own initiative, the Automatic Renewal Service will be renewed and deducted automatically without any limit on the times;

3.3 If you fail to cancel the Automatic Renewal Service, you shall be deemed to have agreed that the Company may automatically deduct the service fees within a certain period after the expiry of the corresponding Automatic Renewal billing cycle in accordance with the rules or policies of the payment channel.

3.4 Upon successful completion of the automatic renewal payment, the Company will automatically extend your subscription to the Paid Service by the billing cycle you selected when activating the automatic renewal service. In the event that the fees cannot be deducted normally due to force majeure (e.g., network disruption or other unforeseen circumstances) prior to the end of the previous billing cycle, the deduction will be postponed until successful completion.

Please ensure your payment account has sufficient balance. You are responsible for any risks and/or losses resulting from renewal failure due to issues with your payment account or insufficient funds.

4. Automatic Renewal Notice

In order for you to know the situation of Automatic Renewal, we and the payment channels will send to you an Automatic Renewal Notice or other methods prior to the expiration date of the Automatic Renewal Service you have selected (the notice from the payment channel shall be subject to the actual implementation by the operator of the payment channel).

5. Please note that the Company reserves the right to adjust the prices of Automatic Renewal Service. During the term of your Automatic Renewal Service, if the Company adjusts the price of paid service corresponding to your Automatic Renewal Service, the Company will notify you thereof by reasonable methods product interface publication, platform announcement or in-site messages. The adjusted price will take effect on the date of the adjustment or as otherwise notified by the Company. If you disagree with the price adjustment, you may choose to cancel the Automatic Renewal Service in accordance with the Rules, and your Paid Service subscription will expire at the end of the current billing cycle. Importantly, to ensure your continued Subscription benefits, the Company will not revoke the automatic deduction authorization with the payment channel until you explicitly cancel the Automatic Renewal Service.

6. You shall have the right to choose whether to continue to use or cancel the Automatic Renewal Service. If you choose to cancel the Automatic Renewal Service, you shall cancel the subscription prior to the expiration date of the Automatic Renewal billing cycle you select. The specific requirements for the cancellation date shall be determined by, and subject to, the information provided via the product interface, platform announcements, in notifications, email notifications, or other communications from the Company.After the cancellation, the term of the Paid Service you subscribe will expire from the expiration date of the current billing cycle. If you fail to cancel the subscription in a timely manner, the payment channel will continue to deduct the service fee for the next and the subsequent billing cycle, and the term of the Paid Services will be postponed to the expiration date of the next billing cycle. Please note that the cancellation date may be subject to the rules of certain payment channels. For example, if you cancel within 48 hours prior to the end of the current billing cycle for an Automatic Renewal Service, such payment channels may have already processed the deduction for the service fee for the next billing cycle. Where such deduction has been successfully completed, the paid service you have purchased will remain available until the end of that next billing cycle. The specific deduction rules are subject to the information displayed on the relevant page where you activate the auto-renewal feature.

7. Unsubscription

You can unsubscribe in the following way：

Please complete the unsubscribe process on the official website. The specific steps are: On the homepage, click [Console] - [Billing] -[Order management]-[Cancel Renewal].

8. The Company shall have the right to stop providing you with the Automatic Renewal Service based on its operation strategy, and shall send notice to you by platform publication, in-site messages and other methods prior to the termination of such Automatic Renewal Service. The term of the Paid Service you subscribe shall expire from the expiration date of the current Automatic Renewal billing cycle.